Crown
Content respects and upholds your rights to privacy protection under
the National Privacy Principles contained in the Privacy Act 1988. The
National Privacy Principles apply to Crown Content since their
introduction on 21 December 2001.
This policy describes how Crown Content manages any personal
information about you that it has.
What personal information
about me does Crown Content hold?
Crown Content may hold the following information about you:
- name, address, telephone number(s);
- date of birth;
- email address;
- occupation;
- transaction details associated
with your purchases from us;
- any additional information
provided to our service centre;
- any information you provided to us
through customer surveys; or
- any additional biographical
information that you may have provided to us for the purposes of
inclusion in our publications.
What
does Crown Content do with my personal information?
We use personal information about you:
- to communicate promotional offers
and special events;
- for our internal administrative,
marketing, planning, product development and research requirements; and
- for inclusion in our biographical
publications, but only when the personal information was provided for
that purpose.
Crown Content will not disclose personal
information about you to any person except:
- on a confidential basis to agents
that we use in the ordinary operation of our business, such as for data
processing, printing or mailing; or
- in the case of biographical
information, to producers of similar publications overseas.
At any time you may opt out of receiving
any communications from us (other than as required for the operation of
our business, for example regarding payment of your account).
Openness
You may request access to personal information we hold about you by
writing us. Where we hold
information that you are entitled to access, we will endeavour to
provide you with a suitable range of choices as to how you access it
(eg e-mailing or mailing it to you).
If you believe that personal information we hold about you is
incorrect, incomplete or inaccurate, then you may request amendment of
it. We will consider if the information requires amendment. If we do
not agree that there are grounds for amendment, then we will add a note
to the personal information stating that you disagree with it.
Any questions about this policy, or any complaint regarding treatment
of your privacy by Crown Content, should also be made in writing to the
address published on our Contact Us page.
Miscellaneous
In this policy "personal information" has the same meaning as under the
Privacy Act. References to "Crown Content" are to Crown Content Pty Ltd
(ACN 096 393 636), which has issued this policy.
This policy represents our policy as at 01/01/2002. We may change this
policy from time to time. Although we intend to observe this policy at
all times, it is not legally binding on Crown Content in any way. From
time to time we may regard it as necessary or desirable to act outside
the policy. Crown Content may do so, subject to any statutory rights
you have under the Privacy Act or other applicable legislation.
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